1. Who We Are
The Quickly Message application is a commercial product operated by Communication Network company LLC, the legal entity responsible for data protection and service delivery. Any reference to "Communication Network company LLC", or "we", "our", or "us" refers to Communication Network company LLC as the data controller.
2. What Data We Collect
Depending on how you use the Services, we may collect the following types of data:
- Facebook-provided data: name, profile picture, email, Facebook ID, and page information (if applicable)
- Contact lists or audiences you create or manage within the platform
- Message content, templates, and scheduling preferences
- Usage activity (e.g., login times, campaigns created, delivery stats)
- Payment data (via third-party payment processors)
- Device and browser metadata (for security and analytics)
We do not collect passwords or direct access tokens beyond what is permitted by Facebook's public API.
3. How We Use Your Data
We use your data for the following purposes:
- To authenticate and authorize your session through Facebook Login
- To enable message delivery to your selected audiences
- To manage subscriptions, process payments, and prevent fraud
- To provide customer support
- To generate analytics and improve our services
- To comply with legal obligations
We may also use aggregated, anonymized data for internal reports and performance evaluation. This data cannot be used to identify you.
4. Sharing of Data
We do not sell or rent your personal information.
We may share your data:
- With third-party services required to operate the platform (e.g., payment gateways, analytics tools)
- As required by law or legal process
- With Facebook or other supported platforms per their API requirements
- With internal service providers (developers, technical support) under confidentiality agreements
5. Facebook Data and Identity Handling
When you connect your Facebook account to the App:
- We retrieve only the data explicitly authorized by you via Facebook Login
- Your Facebook ID is used to associate your account within our platform
- If you disconnect or delete your Facebook data via Facebook’s mechanisms:
- We will delete all Facebook-sourced personal data
- However, we retain your internal usage and purchase history (e.g., past campaigns, invoices) for record-keeping, fraud prevention, and legal compliance
- If you later reconnect using the same Facebook account, your Facebook ID will re-associate you with your existing internal records
This process ensures we comply with Facebook’s data deletion policies while maintaining system integrity.
6. Data Retention
We retain user data:
- As long as your account is active or as needed to provide services
- For a period required by applicable laws (e.g., tax records, fraud prevention)
- Facebook-derived data is deleted upon verified user request, as explained above
You may request deletion of your account at any time by contacting us at [email protected].
7. International Transfers
Our services are operated globally. By using the App, you consent to your data being transferred and stored in countries where our infrastructure or providers operate, which may have different data protection laws.
We take reasonable steps to ensure appropriate safeguards are in place for international transfers.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain data processing activities
- Withdraw consent (where applicable)
You may exercise these rights by emailing us at [email protected].
9. Data Security
We implement industry-standard security practices to protect your information from unauthorized access, loss, or alteration, including:
- Encrypted storage
- HTTPS-only communication
- Role-based access control
- Internal auditing and monitoring
However, no system is 100% secure, and we cannot guarantee absolute protection.
10. Children’s Privacy
Our Services are not intended for individuals under the age of 13 (or higher age depending on your jurisdiction). We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy at any time. Material changes will be communicated via email or posted on the Site. Continued use of the Services after updates implies acceptance of the changes.