1. Who We Are
The Quickly Message application is a commercial product operated by * *Communication Network company LLC**, the legal entity responsible for data protection and service delivery. Any reference to "Communication Network company LLC" or "we", "our", or "us" refers to Comunication Company Inc as the data controller.
2. Eligibility and Scope
You must be at least 18 years of age or the age of majority in your jurisdiction to use the Services. Use of the Services constitutes a binding contract between you and Communication Network company LLC.
3. What Data We Collect
Depending on how you use the Services, we may collect the following types of data:
- Facebook-provided data: name, profile picture, email, Facebook ID, and page information (if applicable)
- Access tokens granted via Facebook Login, including:
- User tokens to authenticate your session
- Page tokens to allow automated messaging and actions on your behalf
- Contact lists or audiences you create or manage within the platform
- Message content, templates, and scheduling preferences
- Usage activity (e.g., login times, campaigns created, delivery stats)
- Payment data (via third-party payment processors)
- Device and browser metadata (for security and analytics)
All tokens are securely stored and encrypted to prevent unauthorized use.
4. How We Use Your Data
We use your data for the following purposes:
- To authenticate and authorize your session through Facebook Login
- To store and manage Facebook user and page tokens, which allow us to:
- Automate message sending
- Perform actions on your Facebook pages (such as replying to messages or creating conversations)
- To enable delivery of messages to your selected audiences
- To manage subscriptions, process payments, and prevent fraud
- To provide customer support
- To generate analytics and improve our services
- To comply with legal obligations
We never share your tokens with third parties and restrict access to them internally using encryption and role-based controls.
5. External Platform Integration
Our Services depend on access to third-party platforms such as Facebook and other messaging APIs. You understand and accept that:
- Access to these platforms is subject to their own terms and policies
- Platform restrictions, API changes, or bans may impact your use
- Communication Network company LLC is not responsible for loss of access, bans, or any resulting damages
You are fully responsible for any account suspensions or bans triggered by your messaging activities.
6. Ownership and Intellectual Property
All rights, titles, and interests in the Services, including software, content, and branding, belong to Communication Network company LLC and its licensors. You may not copy, reverse-engineer, modify, or create derivative works of the Services.
You retain ownership of your customer content (“User Data”), but you grant Communication Network company LLC a worldwide, non-exclusive license to use, store, and process your data solely for the operation of the Services.
Any feedback, ideas, or suggestions you provide may be used by Communication Network company LLC without restriction or compensation.
7. Billing, Refunds, and Chargebacks
- All fees are due in advance and are non-refundable, including partial usage or inactivity.
- Subscriptions automatically renew unless canceled in your dashboard prior to the renewal date.
- In case of chargebacks, your account will be immediately suspended. Disputes must be resolved before reactivation.
- Fraudulent or abusive chargebacks may lead to permanent termination and legal action.
8. Global Access and Legal Compliance
You agree not to use the Services in countries sanctioned by applicable export laws. You are solely responsible for complying with local regulations, including message delivery laws and privacy requirements.
Communication Network company LLC may limit or deny access to regions where the Services cannot legally operate.
9. Indemnification
You agree to indemnify and hold harmless Communication Network company LLC, its owners, affiliates, and employees from any claim, loss, liability, or expense (including legal fees) arising from:
- Your misuse of the Services
- Violation of these Terms or third-party rights
- Breaches of laws in your jurisdiction
- Issues arising from messages sent using the platform
10. Service Changes and Updates
We reserve the right to modify, suspend, or discontinue parts of the Services at any time. Features may be added, changed, or removed without notice.
You understand that platform behavior may change due to external APIs or integrations, and Communication Network company LLC is not liable for any resulting disruption.
11. Limitation of Liability
To the maximum extent permitted by law:
- Communication Network company LLC shall not be liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid in the last 3 months
- We are not responsible for:
- Facebook bans, page losses, or API deprecations
- Data loss, delivery failure, or platform outages
- Unauthorized access to your account
You use the Services at your own risk.
12. Force Majeure
Communication Network company LLC is not liable for delays or failures caused by events beyond our control, including but not limited to natural disasters, government actions, strikes, power outages, or platform failures.
13. Termination
You may cancel your subscription at any time via your dashboard. No refunds will be issued for unused periods.
We reserve the right to suspend or terminate your account if you breach these Terms, engage in abusive behavior, or pose a security risk.
Upon termination:
- Your access to the Services will end
- Your data may be deleted or archived
- You remain liable for outstanding payments
14. Plan Scope and Account Usage
All subscription plans offered by Quickly message are intended for individual use by the purchasing party only. Access to the Services is personal, non-transferable, and limited to the business entity or user account under which the plan was purchased.
- You may not share your account or subscription with other individuals or organizations outside your business.
- Each account is licensed to a single Facebook Page or brand identity, unless otherwise explicitly allowed by your plan.
- Reselling, sublicensing, or redistributing access to our Services is strictly prohibited without written authorization from Quickly message.
Violation of this section may result in immediate suspension or termination of your account, without refund, and potential legal action.
Quickly message reserves the right to audit usage to ensure compliance with this policy.
15. Facebook Data Deletion and User Identity
If a user requests to delete their Facebook data associated with our App, such request must be submitted directly to us through the mechanism provided by Facebook (via the Data Deletion Callback or link to our privacy request form on www.quickymessage.com).
Upon receiving such a request:
- We will permanently delete all personal data received from Facebook for that user, including name, email, and profile information.
- However, purchase history and internal usage logs within our own system will be retained for auditing, fraud prevention, and reporting purposes, as allowed by applicable law.
- If the user reconnects to the App using the same Facebook ID in the future, a new profile will be automatically created and linked to the previous internal records based on their persistent Facebook ID.
This ensures continuity for system integrity while respecting Facebook’s data deletion policy.
16. Governing Law and Jurisdiction
This Agreement shall be governed by and interpreted in accordance with the laws of [Insert jurisdiction, e.g., State of Delaware, USA], excluding conflict-of-law principles.
Any dispute shall be resolved in the courts of that jurisdiction. You waive any objection based on venue or forum non conveniens.
17. Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Communication Network company LLC. They supersede all prior agreements or communications, whether written or oral.